Effective Date: 1 September 2023
Thank you for choosing Tropical Marine Aquatic for your online shopping needs. We are committed to providing high-quality products and ensuring your satisfaction. This warranty policy outlines the terms and conditions applicable to the products purchased from our online store.
1. Warranty Coverage:
1.1 Duration: All products are covered by a limited warranty for a period of 24 months from the date of purchase.
1.2 Scope: This warranty covers defects in materials and workmanship under normal use. It does not cover damages resulting from accidents, misuse, neglect, or unauthorized modifications.
2. How to Obtain Warranty Service:
2.1 Contact Information: In the event of a warranty claim, please contact our customer service team at [email protected] or [email protected] to initiate the warranty process.
2.2 Proof of Purchase: To obtain warranty service, you must provide a valid proof of purchase, such as a sales receipt or order confirmation.
2.3 Return Authorization: Before returning any product for warranty service, you must obtain a return authorization from our customer service team.
3. Warranty Exclusions:
3.1 Normal Wear and Tear: This warranty does not cover normal wear and tear of the product.
3.2 Misuse: The warranty does not cover damages caused by misuse, abuse, or improper maintenance.
3.3 Unauthorized Repairs: Any unauthorized repairs or modifications void the warranty.
4. Remedies:
4.1 Repair or Replacement: In the event of a valid warranty claim, we will, at our discretion, repair or replace the defective product.
4.2 Refund: If the product cannot be repaired or replaced, we may offer a refund for the purchase price.
5. Limitation of Liability:
To the maximum extent permitted by law, Tropical Marine Aquatics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
6. Governing Law:
This warranty is governed by the laws of Malta. Any disputes arising from or related to this warranty shall be resolved through arbitration in accordance with the rules of the Malta Arbitration Centre, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
7. Modifications to the Warranty Policy:
Tropical Marine Aquatics reserves the right to modify or update this warranty policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase from Tropical Marine Aquatics online shop, you agree to be bound by the terms and conditions of this warranty policy.
Thank you for choosing Tropical Marine Aquatics. We appreciate your trust in our products.
Tropical Marine Aquatic
www.tropicalmarineaquatic.com