Privacy Policy

Tropical Marine Aquatic
www.tropicalmarineaquatic.com

Last updated: 25/08/2024

1. Introduction

At Tropical Marine Aquatic (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or purchase from www.tropicalmarineaquatic.com.

We process your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Data: Name, email address, phone number, billing/shipping address.
  • Payment Information: Processed securely via our payment providers (we do not store credit card details).
  • Order Details: Products purchased, delivery information, transaction history.
  • Technical Data: IP address, browser type, device information, and cookies for website functionality and analytics.

3. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send transactional emails (order confirmations, shipping updates).
  • Comply with legal obligations (e.g., tax and accounting requirements).

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Contractual necessity: To fulfill your order.
  • Legal obligation: To comply with tax, customs, and regulatory requirements.
  • Legitimate interests: To improve our services and prevent fraud.
  • Consent: For optional communications, such as marketing emails (you may withdraw consent at any time).

5. Data Sharing

We may share your data with trusted third parties, including:

  • Payment processors (for secure transactions).
  • Shipping and courier services (to deliver your orders).
  • IT service providers (for website hosting, analytics, and security).

All third parties are contractually required to protect your data in accordance with GDPR.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve functionality.

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy (if applicable).

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill your order and provide customer support.
  • Comply with legal, accounting, and reporting obligations.

When no longer needed, your data will be securely deleted or anonymized.

8. Your Rights (Under GDPR)

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to certain processing activities.
  • Request data portability (transfer of your data to another service).
  • Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at [Insert Contact Email].

9. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

10. International Transfers

As we operate within the EU, your data is primarily processed in Malta and the European Economic Area (EEA). If we transfer data outside the EEA, we ensure it is protected with appropriate safeguards (e.g., standard contractual clauses).

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

🌐 Website: www.tropicalmarineaquatic.com
📧 Email: [email protected]
📞 Phone: 0035679542908

If you believe your data protection rights have been violated, you also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC), Malta, or your local EU data protection authority.